When you don’t agree with another’s opinion and say, “I’m sorry, but I don’t agree,” it takes away from your power. We often say sorry to unconsciously diffuse conflict. Take A Rational, Practical Perspective, Rather Than An Emotional One Let me go to work." Then gather up all the resources and grit required and get the work done. When it comes to workplace issues, instead recognize the perceived failure and respond with confidence: "That didn't go as well as planned, but I got this. Saying sorry certainly has its place, including in the workplace, but save the apology for when you've hurt someone personally or emotionally. Respond Confidently To Perceived Failure And Commit To Correcting It Express greater self-awareness and self-restraint. Ask yourself, who is it that needs to say sorry all the time - the solution minded you, or the insecure you? Instead of saying sorry, say, "Thanks for pointing that out, what else is worth knowing here?" Focus on what's needed to bring about the desired outcome, not on what you need. Express Self-Awareness And What You Can Do To Achieve The Desired OutcomeĬonsider a more emotionally intelligent approach. Jenn Lofgren, Incito Executive & Leadership Developmentħ. For example, if someone shares a difficult story or experience, you might say, "That sounds like it was really hard for you." Sorry often conveys sympathy, which rarely makes the other person feel heard, valued or better. Instead, practice empathy by reflecting what the other person might be feeling. Some people use "I'm sorry" to show sympathy. Practice Empathy Instead Of Giving A Sympathy 'Sorry' Loren Margolis, Training & Leadership Success LLCĦ. Instead, simply and kindly speak your mind when the other person has taken a pause and, when knocking on your boss’s door, say, “Is now a good time for a quick question?” Don’t apologize for having an opinion or a question that will enable you to get your job done. I see "sorry" most frequently misused during a meeting or conversation when you want to interject an opinion or ask a question. Evan Weselake, GetPureFocusįorbes Coaches Council is an invitation-only community for leading business and career coaches. This will compel you to be clear on your part of the story. Next time you feel pulled to say "sorry," simply don't use that word. If you aren't responsible or would do the same again, then it's not the time to say sorry. Apologize Without Using The Word 'Sorry'Īn apology is about taking responsibility and making a commitment to do differently next time. With this statement, the speaker is able to move to resolution. It allows the hearer to feel heard and know the heart of the speaker. A great replacement for I'm sorry is "I desire." This statement is a leading statement that places the focus on what is going to happen or what both parties would like to see happen. "I'm sorry" can become a statement without meaning. Talk About What You'd Like To See Happen As A Resolution Action to repair and recover can be a positive alternative to the word sorry. Add actively pursuing an immediate correction and recovery to a time you want to use the word sorry. But its overuse can be perceived as excuse-making. At its best, it demonstrates humility and asks for atonement. Using sorry as an occasional, heartfelt response to disappointment can be very effective at work or at home.
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